At Aliferia , customer satisfaction is important to us. We are committed to providing high-quality fragrances, perfumes, and cosmetic products with secure packaging and reliable service.

Due to hygiene and safety reasons, opened or used products cannot be returned or exchanged.

If you receive a damaged, defective, or incorrect product, you must contact us within 48 hours of delivery with:

  • A clear unboxing video
  • Product photos
  • Order details and issue description

After verification, an eligible replacement or refund may be provided based on the situation.

Please note:

  • Once an order is placed, it cannot be cancelled
  • Refunds are not applicable for opened or used products
  • Refunds are not available for incorrect orders placed by the customer
  • Minor packaging damage during shipping that does not affect product quality is not eligible for refund or replacement

Approved refunds, if applicable, will be processed within a reasonable timeframe through the original payment method.

By purchasing from Aliferia, you agree to the terms of this Refund Policy.

For refund or order-related support, please contact us.

Aliferia
Fragrance, Perfume & Cosmetics Store
📞 +91 87582 21435
📧 support@aliferia.com